The Importance of a Service Culture

  • 25/02/2020
  • 18:15 - 19:00
  • Auditorio 1
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Hospitality, an experience of personal and attentive service, is fundamental to the long-term success of your business, is the summary of Kelley Jones about his experience in which he has directed the operational teams of eight of the 100 highest grossing restaurants in the country and has led the opening teams of five of the top 100 highest grossing restaurants in the United States and held senior executive positions with three of the 75 leading multiconcept restaurant operators in the country (3,7 and 15) classified by Restaurant & Institutions Magazine. Jones, as a reference in the sector, instructs culture and leadership training for all of Madison Square Garden Company at LA Forum, Chicago Theater, Beacon Theater, MSG and Radio City Music Hall.

Speakers

Kelley Jones

Kelley Jones

Fundador y Socio

Kelley Jones Hospitality / Hospitality Alliance

INTRODUCED BY:

Donald Burns

Donald Burns

Fundador | CEO

The Restaurant Coach