For everyone who is familiar with the world’s most beloved film The Wizard of Oz, the theme We’re Not in Kansas Anymore, reflects the recognition that the hospitality industry has undergone major fundamental changes, and new rules now apply . The biggest challenge facing the industry is that the tried and true is not gaining traction in the same way and operators must find new ways to reach guests and interact with guests in a constantly changing world. In times of uncertainty, creative leaders thrive, these predictions of hospitality trends will encourage restaurants to think and act boldly in a new and unknown world.