Some disruptive concepts are leading the way in terms of innovation and implementation of tech and artificial Intelligence, especially in the US and China, however, the vast majority of the industry is talking about technology and gathering data but do not know what to do with it. On top of this, 40% of companies that sell AI services are actually not using machine learning. The industry needs to talk less and do more. Many solutions are readily available in the market for a plug-and-play implementation. The key is to understand the potential, what is available, what tech is interesting for what concept and how to get the right Return of Investment.
In this session, Benjamin Calleja – CEO of Livit, worlds largest restaurant design company, will share actionable insights about global innovation, AI and learnings from their own Lab-restaurants. Livit focuses on improving the financial performance of multi-unit F&B concepts through award-winning guest experience design, and are ative in 40 countries, developing a new restaurant every 8 hours somewhere in the world.