Volver a Blog Formats ‘casual’: the weight of the digital transformation of the ‘back office’ in the management of a gastronomic business enero 31, 2019 The digital transformation of the back office aligns processes, people and technology with the aim of improving the management of operations and the business in general, as well as improving profitability without losing sight of the customer relationship. How important is the digital transformation of the back office in the management of a casual format hospitality establishment?