The confectionery sector has undergone a transformation in recent years due to the constant changes in customer habits. From traditional shops to the implementation of savoury products and the transformation to on-site consumption establishments from breakfast, midday, lunch and snack with bar, indoor table service and terrace. The sector already offered take away and delivery services, but the COVID-19 situation has modified and streamlined e-commerce services throughout the sector and the adaptation to new technologies and ingenious sales formulas have come to stay in the Artisan Bakery.