19-21 FEBRERO 2024

To what extent can an opinion, criticism, assessment or review influence our reputation?

  • 19/02/2019
  • 17:45 - 18:30
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At a time when the democratization of criticism is more widespread than ever and a very high percentage of restaurant clients reads the reviews online before entering it, we discuss how the criticisms influences reviews on the decision-making capacity of consumers and how online reputation affects the restaurant’s turnover.