Empathy, one of the most complex social skills, is key to caring for people based on evidence. To this end, the ‘Art of Caring’ requires a set of competencies and skills to be able to meet people’s needs and wishes, both on a personal and professional level. Transforming and managing culture change (BeyondEmpathy), with a focus on diversity and humanism, are essential. Caring or being cared for requires and needs a new approach.