Volver a Blog Jon Giraldo: Customer experience: The most innovative gastronomic experience of 2019 will be audible enero 31, 2019 In the customer-centric era, the generation of experiences, the improvement of the customer experience and the personalization of experiences have become a trend that is revolutionizing gastronomy from the ground up. In 2019, the experiences are becoming more and more sensory. In this session you will discover the latest gastro innovations: the audible experience associated with the restaurant.