19-21 FEBRERO 2024

Blanca Zayas: How to manage the opinions and online interactions of my restaurant? The key is empathy

  • 19/02/2019
  • 17:00 - 17:45
  • Comparte esta sesión:

Online reputation is one of the most disquieting issues for hoteliers today. Learn how to manage online opinions – positive and those that are not so – and interact with clients in the digital field, which is essential to maintain a good online reputation and a good relationship with the client. And for that, empathy plays a key role.