Susana Miranda

Susana is a highly regarded professional with over 25 years of experience in loyalty programs within the international hospitality industry. She stands out for her strategic vision, value creation, ability to develop new opportunities, and leadership in complex negotiations. She played a key role in the design, implementation, and global operation of MeliáRewards. With deep market, technology, and partnership expertise, she has led loyalty program projects for various hotel chains for several years.