Technology That Embraces: Autonomous Restaurants, Robotics and New Partnerships

The session will address how innovation and technology are redefining service in the new hospitality industry. Emerging models such as autonomous restaurants and robotics-based vending systems will be explored, analyzing how these solutions increase operational efficiency without sacrificing warm, personal, and attentive service. Using real-world examples, such as the automated restaurant created by Areas and AEV at Barcelona Airport, the session will delve into the key elements for balancing automation and customer experience, as well as the opportunities opening up for the food service businesses of the future.