Smart Training: How AI Enhances Talent without Losing the Essence of Hospitality

The restaurant industry is undergoing a profound transformation in how it trains its teams. Traditional service demands are now compounded by increased operational complexity, high staff turnover, and the need for professionals to reach the expected level of performance faster and with greater precision. Artificial intelligence is emerging as a strategic ally for personalizing training, identifying real needs, and reinforcing the consistency of standards, without replacing the role of the trainer or the culture of the profession.