1 - 3 March 2027 | IFEMA - Madrid

Beverages as a Luxury Experience in Hospitality

Wed 18 Feb | 12:50 - 13:10

How to elevate the beverage offering to a luxury experience without being ostentatious. We’ll explore how to build perceived value through selection, service, and attention to detail: narrative, rituals, glassware, temperature, timing, and personalization. The goal: to transform the drink into a memorable moment that boosts average spend, customer loyalty, and reputation, with impeccable execution consistent with the establishment’s concept.

Speakers
Laura Martín

Laura Martín

Journalist

Diario AS

Paula Menéndez

Paula Menéndez

Co-Founder

In Wine Veritas

Moderator
Nerea Matilla

Nerea Matilla

Head of Strategy

TOB Strategy