16 -18 February 2026 | IFEMA - Madrid

Is the Customer Always Right?

Mon 16 Feb | 13:00 - 14:00

The foodie figure and unrealistic expectations. The viral effect. The change in service due to mobile phones. Limits and lack of respect in the dining room.

Speakers
Xavi Alba

Xavi Alba

Maitre

Enigma 2* Michelín

Abel Valverde

Abel Valverde

Maitre

Restaurante Desde 1911 1* Michelin

Moderators