16 -18 February 2026 | IFEMA - Madrid

Industry reputation and destination experience

Tue 17 Feb | 18:00 - 18:30

Corporate Social Responsibility as a core element of the tourism experience: the pursuit of authenticity, connection, and commitment to the local community.

– Strengthening the sector’s reputation based on the links between tourism and the local population that have a positive and sustainable impact on the destination.

– Hotels and their role as part of the urban and cultural ecosystem: from service to memories, storytelling, and co-creation with guests through authenticity.

Speakers
María José Aguiló

María José Aguiló

FEHM, Federación Empresarial Hotelera de Mallorca.

Mar de Miguel

Mar de Miguel

Executive Vice President

AEHM

Moderators