The service experience from a holistic approach
- 07/03/2023
- 17:20 - 17:55
- Business & Concepts Stage
- Business Pass
The customer expects more relevant and interactive experiences from the restaurant. With Juan Moll we will seek to interpret the service from a creative and integral approach, creating a 360o experience with the daily challenge of achieving the whole and not just parts in service management.
In collaboration with: 
