The operations manager’s vision of process and people leadership

In operations management there is no room for half measures, it is the position that faces the decisions that influence the entire structure of the company.

To value and distinguish the market, the products, the processes and the performance of the people is his mission and as such he must be able to inspire everyone to unify the plans and objectives to be achieved. Eduardo Gómez Alvarez will show us the figure of the Operations Director and the knowledge and skills he must develop to combine the daily operational challenges with the annual strategic challenges of the company.