Loyalty Have you thought about how to retain your customers?

  • 22/03/2021
  • 18:25 - 18:40
  • Digital Theatre
  • Premium VIP Pass
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The work is not over, it is not only about getting new customers but even more importantly loyalty to them so that they can return or recommend our product. Here the data capture, CRM philosophy, Segmentation, analytics, newsletter and an integration of the systems will be the key points to achieve it. This talk is part of the Capture-Seduce-Fall in Love-Fidelize series, where you learn digital strategies to achieve reputation and convert your investment effectively.


Carlos Moncho

Carlos Moncho

General Director